Our standard garden parasols (SKU: PA-14) should not be left up when not in use. Parasols must not be left up during peiods of high wind speeds. This parasol passes standard GB 31892-2015 - a general safety standard for parasols that can withstand sideways windspeeds of up to 10m/s, before the materials start to stress fracture. We strongly advise all parasols are taken down and secured when not in use, particularly when strong winds are expected.

The PA-14 parasol canopy is machine washable and can be removed easily when required. We recommend a cool wash and a low spin speed. Ensure the parasol canopy is left to dry away from direct heat in a well ventilated area.

For cleaning and care information for our large commercial parasols, please email with our Customer Support Team at support@leisurebench.co.uk

Polypropylene furniture should be wiped down as required with a cloth and warm soapy water. Do not use chemical cleaners or abrasive materials.

Rattan furniture can be easily cleaned and periodic cleaning helps keep your rattan furniture looking like new.

We recommend removing any loose debris, dirt and dust using a handheld hoover or a soft bristle brush. Synthetic rattan weave should be wiped down using a cloth & warm soapy water and rinsed with a garden hose if required. After cleaning, or exposure to the rain, we recommend letting rattan furniture dry thoroughly, typically outside in the sun or in a well ventilated area.

Our hardwood products are stained during the manufacturing process to give a consistent colour. When the product is new, it is normal for some of the stain to come off when wiped.

Hardwood products will weather over time, and the stain will stabilise. You can keep your furniture clean by lightly wiping down with a cloth using warm soapy water.

Over time, all wooden furniture eventually turns a silvery-grey colour. If you wish to maintain the original colour of your hardwood furniture, we recommend using this stain (Note: Opens link to an external website in a new tab)

We do not recommend the use of varnish on hardwood products as after some time the varnish may bubble and start to peel, affecting the aesthetic of the product.

Please note: Chemicals or detergents should not be used to clean the furniture, only warm soapy water.

Unlike its wooden counterparts, there is no need to regularly stain, paint or treat our recycled plastic garden.

Reycled Plastic is very easy to clean - we recommended a quick wipe over with just hot soapy water meaning the need for maintenance is kept to a minimum. Do not use detergents or harsh chemicals to clean recycled plastic.

Pine furniture will have knots and other natural features in the timber which is a natural characteristic of the wood and will not compromise the strength of your furniture. Our pine products have either been dip treated or pressure treated (please see individual product description) with a preservative to protect it and extend its life-span. Your pine furniture can be used immediately and left outside in all types of weather.

Pine products can be used in their natural state or can be painted or stained. It is recommended that a water repellent preservative is applied at the end of summer, and then annually, to maintain the natural appearance and stop mould forming during cold and wet months, but this is optional as your bench can be easily cleaned using just soapy water. More severe stains can be removed with any normal cleaning fluid or if needed you can refresh the entire surface with a light sanding using a medium grit sandpaper.

If your pine furniture is purchased with a coloured wash (e.g. Dark Grey Wash or Brown) it should only be wiped down with warm soapy water and without the use of chemical cleaners. Even then you may find some of the stain/coloured wash may be lifted off. It is recommended to re-treat the wood after a year using "Cuprinol Shades" which is available here (Note: Opens link to an external website in a new tab)

Please see our Blog Post about Caring for Pinewood Furniture During Colder Months for further detail.

Sap, or "pitch", can naturally leak from pine timber, especially when exposed to heat. This is a common occurrence, particularly around knots in the timber. It is caused by the sap within the wood becoming liquid and flowing out. Any sap leakage can be cleaned off of the pine timbers using a scraper if required. Sap leakage will eventually it will stop and harden in time.

Our Grade A Teak garden furniture has a naturally high oil content, so it doesn’t need to be treated. If left outside, it will fade to a silvery-grey colour. If you prefer to keep your furniture the natural wood colour, then we would recommend that you wash the product down with hot soapy water.

Timber is a natural product and will expand & contract with changing climatic conditions which may lead to slight cracking of your garden furniture. Splitting/Cracking is perfectly normal and does not affect the longevity or structural strength of your furniture.

Timber cracking, also known as checking, refers to the natural splitting and separation of wood fibers, primarily along the grain, due to changes in moisture content and temperature. It's a common occurrence in wood as it dries out and shrinks unevenly, and while it can affect the appearance, it generally doesn't compromise the wood's structural integrity.

Colours and designs are subject to change and may vary due to the natural materials.

If your furniture has arrived damaged, please take photo evidence where possible and email our Customer Care team at support@leisurebench.co.uk

Small holes may be visbile in some parts of wooden furniture. These holes would have been caused by insects when the tree was alive. The timber is cut into planks and then is kiln dried and any living organisms are removed during this process. The wood is then cut to size and treated.

These small holes are nothing to worry about and do not compromise the strength or integrity of the timber.